FAITH DRIENSINGAPORE
Faith Driven Singapore / Facilitator guide / Session 7
Session 7 of 8 · 91–96 min · 8–20 voices · 66 coded contributions

Ministry in Deed

Serving employees, customers and neighbours through the operations of the business rather than through words.

Run of showThe questionsWhat the room says
66coded contributions across the three runs.
94minutes on average, from 91 to 96.
5questions put on average; four to eight across the corpus.
52%of contributions came from women.
Three runs on tape

What happened the last three times

Same topic, three different evenings, three different rooms.

Side by side

The numbers

RunWhenVenueMinVoicesFilmFilm %Intro→DiscFacil.
Cohort 1—startup hub968standard24%1.43 → 2.5745%
Cohort 22025-10-08convention centre used by City Harvest Church9520standard24%1.93 → 2.4643%
Cohort 32026-07-08YMCA9115substitute20%1.5 → 2.31—

The only session where women contribute as many turns as men. It is also the most critical of church culture.

Run by run

What each evening was like

Cohort 1. Met in a startup hub for 96 minutes with 8 voices in the room. The standard film was shown, taking 24 per cent of the evening. 6 questions were put. Coded depth rose from 1.43 in the introduction round to 2.57 in the discussion. The facilitator took 45 per cent of the turns.

Cohort 2 · 2025-10-08. Met in a convention centre used by City Harvest Church for 95 minutes with 20 voices in the room. The standard film was shown, taking 24 per cent of the evening. 5 questions were put. Coded depth rose from 1.93 in the introduction round to 2.46 in the discussion. The facilitator took 43 per cent of the turns.

Cohort 3 · 2026-07-08. Met in a YMCA for 91 minutes with 15 voices in the room. A substitute film was shown, taking 20 per cent of the evening. 5 questions were put. Coded depth rose from 1.5 in the introduction round to 2.31 in the discussion.

01
The plan · about 94 minutes

Run of show and what to show

Plan for 8 to 20 people. The sequence is the one feature of the evening with a measurable effect, and it should be run whole.

Run of show

Timing

  1. 0:00Arrive and welcomeSay why the room exists. Keep it short.10 min
  2. 0:10Introduction roundName, business, what brought them, a fun fact. Visible timer, one minute each.25 min
  3. 0:35FilmObserved film share for this session ran 20 to 24 per cent of the evening.15 min
  4. 0:50DiscussionThree questions keyed to the film, tables of six to eight, one recorder each.40 min
  5. 1:30Commitment and closeOne action each before next month, then pray.10 min

Ask for practical steps on the product or service, not attitudes. The room answers operationally here.

Which film

What to show

Standard

FDE promo, Kaestner on loving our neighbour, the Camcraft profile on corporate chaplaincy, open-book management and hiring ex-offenders.

Substitute used

Cohort 3 substituted 'Driving Trust' with Don Flow.

Camcraft gives the widest range of concrete practices, from chaplaincy to transparent books.

A substitute was used in 1 of the three runs. Across all 24 sessions, substitution made no measurable difference to depth (2.10 against 2.19, p = 0.24). What it changes is the subject matter.

02
What the room actually talks about

Subjects this session produces

Share of the 66 participant contributions carrying each subject, against its share across all 618 contributions in the corpus.

Over-represented

Relative to the corpus

The church as institution23% vs 15% corpus
Ethics and excellence29% vs 20% corpus
Suffering and mental health18% vs 14% corpus
Risk and failure18% vs 14% corpus
Cultural material and who speaks

Frames, stance and gender

Frames raised: Differences between church cultures (3), The Singapore state system (3), Shame and failure (2), Expatriate and transnational life (1), Confucian family obligation (1).

Where the room took a position on that material, it pushed back or negotiated 9 times against 0 endorsements.

Who speaks: 27 contributions from women, 25 from men.

The church as institution2% F  ·  21% M
Suffering and mental health14% F  ·  0% M
Identity and success15% F  ·  2% M
Witness and evangelism2% F  ·  12% M
03
What was asked

Every question put, by cohort

Choose three. No recorded session got through more than about three at any one table, so the rest are a reserve rather than a plan.

Cohort 1 · 6 questions
  1. q0We start from elevator pitch… we just introduce ourselves a little bit… [and] a fun fact about yourself.
  2. q1You're going to be work[ing] from acceptance and not towards acceptance… so what typically motivates you to work hard and create more? In what ways can accept[ing] [your] identity in Christ change your motivation to serve others?
  3. q2How does it look like for your motivation to [work] to be loving others, and what it takes to love others — maybe clients, employees, investors, those three categories?
  4. q3Shall we do storytelling and position ourself in a more creative light… or be completely who we are and have a super strong [faith]… or maybe a balance of these two?
  5. q4What [are the] practical steps you could make to improve your product or service that further reflects your heart for your customers?
  6. q5There's [an] exploit[at]ive way of using people… there is [an] ethical way… how do we do it redemptive? How do we sacrifice ourself for our employees…? How did you take one more step further to make it a bit more redemptive in nature — what would you leave for your employees?
Cohort 2 · 5 questions
  1. q0Elevator pitch: tell us about your business, what brought you here, how you found this place, and one fact about yourself that everybody will remember.
  2. q1You are working from acceptance, not towards acceptance. What typically motivates you to work hard and create more? In what ways can you accept your identity in Christ and change your motivations to serve others? Or a story of showing love to a competitor or difficult customer.
  3. q1bAnybody have experience of praying for your customers, employees, or somebody who is disputing something with you?
  4. q2In your business or work, what does it look like for your motivation to be love itself — drafting contracts and offers through love? Have you practised that, and how does it feel?
  5. q3If we misplace our identity, what does it look like? Have you ever felt the target was silently misplaced and you were focused on something other than love? (Also put to the visiting pastor: misplaced identity in pastoral life.)
Cohort 3 · 5 questions
  1. q1Flow is built on one conviction: treat your customer as your neighbour. If you truly saw your next customer as a neighbour, which policy would you change first?
  2. q2At Flow, every price and detail is open to the customer. Where does withholding information give you an edge — and what would full honesty cost you?
  3. q3When a repair runs late or wrong, Flow eats the cost rather than passing it on. Where is God asking you to bear a cost so those you serve don't have to? (audio: 'Who's adopting the cost?')
  4. q4Don Flow worked every job in the dealership before asking anyone to trust him. Whose trust are you trying to earn, and what humble task might earn it?
  5. q5Flow's care for people isn't left to good intentions — it's built into pricing, warranties, and process. What value could you turn into a policy this quarter?